Terms and Conditions

Welcome to Golden Paw. By accessing or using our website at goldenpawpr.com, you agree to be bound by the following terms and conditions. Please read them carefully before using our website or placing an order.

1. General Information

Golden Paw is an online store offering pet accessories and related products. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, and/or content contributors.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. It is your responsibility to check this page periodically for changes.

2. Products and Orders

All products listed on our site are subject to availability. We reserve the right to limit the quantities of any products or services we offer. All descriptions of products or pricing are subject to change at any time without notice.

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or suspected fraudulent activity.

3. Pricing and Payments

All prices are listed in U.S. dollars and are subject to applicable taxes and shipping fees. Payment must be made in full at the time of checkout through the available payment methods. We do not store your payment information.

4. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about processing times, shipping fees, and responsibilities. Golden Paw is not responsible for delays or issues caused by postal carriers or incorrect address information provided by the customer.

5. Returns and Exchanges

Please review our Return and Exchange Policy for information about timelines, conditions, and how to request a return or exchange.

6. Intellectual Property

All content on this site, including text, images, graphics, logos, and product designs, is the property of Golden Paw and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission.

7. User Conduct

You agree not to use our website for any unlawful or abusive purpose, or to interfere with the normal operation and security of the website. Any attempt to gain unauthorized access to our systems or data will result in termination of access and may be subject to legal action.

8. Privacy

Your submission of personal information through the website is governed by our Privacy Policy. By using our site, you consent to the collection and use of your information in accordance with that policy.

9. Limitation of Liability

Golden Paw shall not be liable for any direct, indirect, incidental, punitive, or consequential damages that result from the use or inability to use the website or any products purchased through it.

10. Governing Law

These Terms and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico.

Contact Information

For questions about these Terms, please contact us at: info@goldenpawpr.com