Privacy Policy

This privacy policy is enacted by Golden Paw, a company formed under the laws of Puerto Rico. This policy applies to the online presence of the company, doing business as Golden Paw, through its e-commerce platform and social media channels, as applicable.

Your privacy is important to us. To help you understand how we collect, communicate, and use your personal information, we have developed this Privacy Policy.

By accessing our website, you accept the terms of this policy. Like many websites, we use standard technologies such as cookies and web log servers to collect data on how our website is being used. This information is used for quality control and site performance purposes.

What are Cookies?

A cookie is a small text file containing a unique identifier. When you visit a website, it may ask your browser to store this file on your device. Cookies help us identify you and collect information such as visit dates and times, pages viewed, time spent on the site, IP address, and websites visited before and after ours. Your browser only allows access to cookies from the specific website that issued them.

IP Address

An IP address identifies your device when connected to the internet. Our server automatically collects IP addresses as part of traffic data when you visit our site. This helps us gather demographic information and monitor site usage, including details such as source, destination, date, time, format, size, and type of communication.

Email Information

If you contact us via email, we will retain the content of your message, your email address, and our response. We apply the same privacy protections to email correspondence as we do to information collected online, by phone, or by mail.

How We Use Your Information

We use your information to manage business operations and to improve the services we provide. Personal information is never sold or shared with unaffiliated third parties without your consent unless required by law or to protect our rights.

Security

Emails are not a secure method of communication, and we discourage sending sensitive information by email. However, you may do so at your own risk. Some information submitted through our website may be transmitted using SSL (Secure Sockets Layer) technology. Credit card details will never be requested or transmitted via email.

We use analytics tools to generate statistical data regarding visits to our site, areas of interest, design efficiency, and technical performance. We also monitor network activity to prevent unauthorized access or misuse of our systems.

The information collected during your visit and any purchases made may be used for marketing purposes, including on social media or via email. This may include remarketing efforts based on your preferences. These practices are optional and limited to a defined period, in accordance with the terms of the platforms we use.

Changes to This Policy

Golden Paw reserves the right to update or modify this Privacy Policy at any time, with or without notice. If changes are made, your personal information will not be used in a materially different manner without your prior consent.

We are committed to protecting the confidentiality of your personal information and conducting business in accordance with this policy.

Cookies Policy

Our website uses cookies to distinguish you from other users and enhance your experience. By using our site, you agree to the use of cookies for these purposes.

We use:

  • Strictly necessary cookies to support basic website functionality, including login and shopping cart features.
  • Analytical cookies to understand site traffic and usage patterns.
  • Functional cookies to remember your preferences and personalize your experience.
  • Targeting cookies to track your visit, pages viewed, and links followed, to improve marketing relevance.

Some third parties, such as advertising networks and external service providers, may also use cookies we do not control. You may adjust your browser settings to limit or block cookies. Blocking essential cookies may affect site functionality. Cookies, unless otherwise specified, expire after 2 years.

Contact Us

If you have any questions about this policy or how your information is used, please contact us at: info@goldenpawpr.com