Shipping Policy

Golden Paw currently offers shipping to Puerto Rico and the United States. All orders are processed within 2 to 3 business days. This processing time does not include the time it takes for the package to be delivered by the postal service. Orders of $35 or more qualify for free shipping. For orders under that amount, standard shipping rates apply and will be calculated at checkout based on the shipping address provided.

Golden Paw is not responsible for incomplete or incorrect addresses submitted by the customer. We are also not liable for packages that have been marked as delivered by the postal service but are later reported as lost or stolen. Additionally, we are not responsible for delivery delays or damages caused by weather conditions or by the postal service during the shipping process that are beyond our control.

If you have any questions or need further assistance, please email us at info@goldenpawpr.com.